9 Positive Feedback Tips To Develop a High-Performing Team

Positive feedback is more than just a kind word; it is a powerful tool that enables individuals and teams to thrive in the workplace. Creating an atmosphere filled with gratitude not only boosts morale but also enhances productivity. When positive feedback is delivered effectively, it can dramatically improve team dynamics and lead to impressive performance outcomes. Research shows that teams that regularly receive positive feedback can increase their productivity by 12-20%.

In this post, we will explore nine actionable tips for mastering the art of positive feedback at all levels, cultivating a high-performing team that is engaged and empowered to succeed.

Understanding Positive Feedback

Positive feedback is about recognizing and praising someone's specific actions that align with the team's goals and values. This type of recognition can take various forms: spoken words, written notes, or even simple gestures like a smile. Positive feedback is essential for motivating team members. When delivered effectively, it reinforces desirable behavior and nurtures a sense of achievement, which encourages further effort.

1. Be Specific and Timely

Specificity is crucial when giving feedback. Generic compliments can feel empty and lose their effect over time. Instead, highlight the exact actions that impressed you, such as, "Your detailed report on last quarter's sales was thorough and helped the whole team understand our growth areas." Timely feedback also amplifies its impact—try to acknowledge someone’s accomplishments soon after they happen.

I had a client who kept a "Nice List" on a document on her laptop for each of her direct reports. She'd acknowledged that she and her team were in so many daily meetings that providing immediate feedback was not feasible. With her "Nice List," she made sure she was documenting all the positive feedback she wanted to give, even if she couldn't immediately use it. At least weekly, my client would buy coffee and set up a casual meeting to do her "Nice List" shoutouts to her team. She told me that after just a few weeks, the team felt more energetic and positive, and she was proud to share this best practice in positive feedback with her own manager.

2. Foster a Growth Mindset

Cultivating a growth mindset within the team is essential. Mistakes should be seen as learning opportunities rather than setbacks. For example, if a team member struggles on a project, encourage them by saying, "I appreciate how you tackled that challenge head-on, and I believe the lessons learned will enhance your skills." Acknowledging effort and resilience helps everyone maintain a positive outlook, even during tough times, and promotes a culture of continuous improvement.

3. Encourage Peer Feedback

Creating an environment that supports peer feedback can significantly improve team relationships. Encourage team members to recognize each other's contributions during team meetings. Activities like "shout-out sessions," where team members share positive outcomes of their colleagues' work, can be beneficial. This not only diversifies the sources of praise but also strengthens team bonds.

Remember my client and her "Nice List"? She also encouraged her team to keep their own "Nice Lists" for their peers, and even their vendors. Another client of mine told me their company has an internal peer shout-out software that when you give a high-five to a colleague, he or she immediately receives $5 towards lunch at their cafeteria. Positive feedback can be structured or casual; the important thing is that it becomes part of the company's culture and DNA!

4. Create a Feedback Framework

Establishing a structured framework for giving and receiving feedback will clarify expectations for the team. Consider implementing regular feedback cycles, such as bi-weekly check-ins or monthly performance reviews. Set clear guidelines on what effective feedback looks like to help normalize the practice.

5. Balance Feedback with Constructive Criticism

While positive feedback is essential, balancing it with constructive criticism can lead to deeper understanding. Acknowledge both strengths and areas for growth. For instance, say, "I loved your presentation skills, but the data analysis could be a bit clearer for the audience." This holistic view helps team members feel valued for their strengths while recognizing opportunities for improvement, driving overall performance.

6. Utilize Non-verbal Communication

Positive feedback doesn't always have to be verbal. Non-verbal cues are powerful in conveying appreciation. Simple actions like a thumbs-up, a smile, or a handwritten note can express genuine approval. Being intentional with these gestures can greatly enhance the efficacy of verbal feedback, creating a more nurturing team environment. A 2019 study found that 65% of employees feel more motivated when their hard work is recognized through both verbal and non-verbal appreciation.

7. Work With An Executive Coach

Coaches are not just for 1:1 sessions. In past years, team coaching has grown in popularity and results. Team coaching can help your team by increasing their self-awareness and co-create ways of working that prioritize positive feedback.

8. Lead by Example

Leaders must model how to give and receive feedback. Regularly express appreciation for team contributions and be open about your growth areas, too. For instance, saying, "I really appreciated your input on our strategy meeting" goes a long way. When leaders actively promote a culture of feedback, it encourages team members to do the same.

9. Celebrate Wins Together

Finally, take the time to celebrate both individual and team achievements, whether they are small milestones or major goals. Hosting a monthly "success lunch" can create opportunities to share wins and foster a sense of belonging. Recognizing achievements can fuel motivation and set a standard for excellence—contributing to sustained high performance.

Andie Rox is an award-winning executive coach specializing in helping female leaders develop authentic assertiveness that drives results. Visit andierox.com for more strategies to amplify your leadership impact.